Chase Plastics is excited to announce two changes to its technical service and application development support team on the East Coast – enhancing its ability to provide customers with an outrageous level of customer service.

The changes include the addition of David Hoover, technical service and application development engineer, to the team. With more than 22 years of experience in plastic product design, engineering, processing and validation, Dave is an invaluable resource as Chase Plastics continues to develop innovative ways to serve its customers.

“In addition to providing ongoing technical and application support to existing programs, Technical Service Engineer/Application Development Engineers (TSE/ADEs) also work alongside our technical sellers and customers to source the right product for their application early in the process, slashing time and cost out of the production cycle while minimizing failures,” said Doug Wright, regional sales manager. “Dave has a proven track record in providing solutions throughout the value chain and brings a wealth of knowledge to processors on the East Coast. We’re confident his abilities and customer-focused approach will guide processors to improved manufacturing productivity and further elevate the level of ‘outrageous service’ were known for.”

Dave is a central Pennsylvania native and has a bachelor of science degree in plastics and polymer engineering technology from the Pennsylvania College of Technology. He will be based out of Williamsport, PA.

“I’m looking forward to meeting our customers, learning about their business challenges and bringing valuable solutions to address their material and processing needs,” said David. “Through the dedicated team assigned to them at Chase Plastics, we will work diligently to ensure that they stay ahead of the competition.”

Chase Plastics also recently located technical service and application development engineer Jason Merkle to improve its reach, flexibility and responsiveness to our customers across the Southeast. Jason will be based in Charlotte, NC, and has a wide range of field expertise and knowledge in all aspects of material selection and plastic molding. He holds an associates and bachelor of science degree in plastics engineering technology from Ferris State University and a master’s degree in plastics engineering from the University of Massachusetts Lowell.

“Jason has been with Chase Plastics for more than four years and continues to demonstrate his technical expertise by consistently providing successful material solutions to customers from the more than 6,400 varieties of specialty, engineering and commodity thermoplastics we have to offer,” said Wright. “He has an innate ability to work hand-in-hand with both our technical sellers and customers to evaluate materials and/or issues and resolve them effectively, either by tweaking the process or recommending an alternative material that eliminates failures while improving their bottom line.”

Jason is a Michigan native but coincidentally was born in Charlotte and spent the first six years of his life there. While his previous territory was the East Coast, he also served customers in the South and Southeast. This move will allow him to be more centrally located, available and focused on those customers.

“I am thrilled to move to the Southeast, and excited to step up to the plate on the challenges and opportunities that our dedicated customers face in the region,” said Jason.” I look forward to growing our high level of technical support and partnering with customers to find customized solutions for every application.”

To learn more about Chase Plastics’ Technical Service capabilities, visit http://chaseplastics.wpengine.com/technical-expertise/.

June 10, 2016

Chase Plastics marked the completion of its headquarters facility build-out in Clarkston, Mich., and the opening of its new 126,000-square-foot Central Distribution Center in South Bend, Ind. The $7.3 million combined facilities investment is a testament to Chase’s continued growth and positive business outlook, driven by its commitment to providing “outrageous” levels of service excellence from one of the industry’s most talented and customer-centric teams.

“Our strong growth over the past 24 years is based on teamwork and a business model predicated on highly motivated and very knowledgeable employees who put customer needs first,” said Chase Plastics President Kevin Chase at a ribbon-cutting ceremony in Clarkston. “All of us at Chase are extremely proud of the achievement that today represents, and the solid foundation this continues to build for the future of our customers, our company and employees, and the communities in which we live and do business.”

Headquarters footprint doubled

The expanded Clarkston, Mich. headquarters which employs 63 people, doubles the company’s footprint to accommodate projected future growth. Besides its executive offices, the headquarters facility houses Customer Service, Sales Administration, Purchasing, Product Management/Supplier Development, Logistics, Accounting, Credit, Business Process and Human Resources.

A contemporary, open and collaborative first-floor workspace is the cornerstone of the $1.3 million build-out. Designed to bring the interactive teams of customer service, purchasing, product management and technical support closer together, the new environment provides the collaboration and idea-sharing spaces needed to foster innovative solutions that customers need to remain competitive in today’s market.

According to Chase Plastics Operations Manager Laura Goik, “Success always starts with our team members. This has been a guiding principle since the company’s inception and continues to drive our efforts to provide a world-class work environment today. Our goal is to nurture and support our culture, promote team building and collaboration, and make Chase a great place to work.”

It’s a philosophy that led to Chase being named by Plastics News as the No. 1 Best Place to Work in 2016, an award that is based in part on input from its 113 employees corporate-wide.

Central Distribution Center strengthens responsiveness

In addition to its headquarters build-out, Chase marks the opening of its new South Bend, Ind. Central Distribution Center, located at 5245 Dylan Drive. The operation serves as a centralized distribution hub, leveraging a network of 35 public warehouses to deliver materials where and when needed throughout North and Central America.

The $6 million state-of-the-art, 126,000-square-foot facility bolsters Chase’s ability to achieve 99.2 percent on-time shipping, with most orders delivering to the customer the next day. The new warehouse is centrally located in South Bend’s main freight hub, allowing for the latest shipping cut-off times available. It also has expanded bulk material management capacity, doubled the number of loading docks, an integrated modern racking system and broader packaging and storage capabilities. Additionally, the operation incorporates wireless warehousing using a high-speed fiber-optic infrastructure that provides lightning-fast data transfer with virtually unlimited bandwidth.

While customers rely on Chase’s extensive materials knowledge and application expertise, speed is increasingly important. “Our customers look to us to get them needed materials as quickly as possible to maintain their own production schedules and meet delivery commitments to their customers,” says Chase Plastics Business Process Manager Bob Hoff. “The new distribution center, coupled with our staff of logistics experts, enhances our ability to come through for customers. In short, it builds on Chase’s legacy as a trustworthy company that walks the walk when it comes to outrageous service.”

The company has plans to continue to grow and expand in order to maximize efficiencies and accelerate its superior service capabilities and offerings to even more customers. Added Kevin Chase, “As we evolve to reach new heights for our customers, we are truly excited for the road ahead. Behind an unwavering commitment to customers everywhere, we look forward to continuing in our ability to bring “outrageous” customer service to our current customer base while growing our roster of customers across the thermoplastics processing industry.”

Clarkston Ribbon Cutting: Pictured from left to right, Laura Goik, Operations Manager, Carole Chase, Vice President, and Sherry Cudd, Executive Assistant, ceremoniously unveil the Chase Plastics headquarters build-out in Clarkston, Mich.

South Bend Ribbon Cutting: Leaders from Chase Plastics unveil the new 126,000-square-foot Central Distribution Center in South Bend, Ind. Pictured from left to right: Eric Walters, Regional Sales Manager, Alan Arduini, Vice President of Sales, Doug Wright, Regional Sales Manager, Kevin Chase, President, Jeff Shutz, Regional Sales Manager, and Adam Paulson, Vice President.

South Bend Ribbon Cutting 2: Chase Plastics President Kevin Chase and leaders from the Chase team cut the ribbon to launch the new Chase Plastics Central Distribution Center in South Bend, Ind. Pictured from left to right: Kevin Chase, President, Bob Hoff, Business Process Manager, Mike Hall, Warehouse Manager, and Rich Smith, Controller.

Chase Plastics Clarkston Headquarters: The Chase Plastics headquarters in Clarkston, Mich. pictured at build-out completion.

About Chase Plastics

Chase Plastics is a stocking distributor of more than 6,400 varieties of specialty, engineering and commodity thermoplastics from the industry’s leading manufacturers and global suppliers. Ranked as one of the top 10 engineering U.S. plastics distributors, Chase Plastics is Redefining Resin Distribution® with a business approach that puts customer needs first.

The company, formed in 1992, surrounds customers with an industry-leading portfolio of value-added services delivered by skilled sales professionals and dedicated teams of technical and application development engineers and more – all of whom guide the material selection, application development, and manufacturing processes. The company’s unmatched level of dedicated support, together with blending, repacking, inventory management and logistics services via a network of distribution and sales locations throughout North and Central America, is singularly focused on helping customers boost efficiencies and profitability.

Based in Clarkston, Michigan, Chase was founded by Kevin and Carole Chase, who serve as the company’s president and vice president, respectively.