A culture of success
Learn more about us here or visit our Facebook page.
At Chase Plastics, we’re real people providing real solutions. It’s something we’ve been doing since 1992, when Kevin and Carole Chase independently set out with nothing more than $2,500 in their pocket and a Detroit-bred work ethic. Their goal then – and now – was to do what big distributors would not: provide quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications – and back it up with outrageous customer service.
Today, customer service is more than a value, it’s instilled in our DNA, and it’s inherent in everything we do. Just like the day we started, we’re committed to providing you:
Outrageous service: it’s unheard of and rare in our industry – but it’s what we pride ourselves on and it’s the center of our Core Values. From real people answering the phone when you call to real engineers providing expertise on your floor when you’re down, we’re here to help you succeed. We’re beholden to our Core Values that promote high expectations, character, independence, execution and teamwork. Through these, you can expect accountability not only for our performance, but from the performance of our valued suppliers, so that you’re receiving quality products when and where you need them, every time you place an order.
We understand that your ability to quickly and efficiently quote and manufacture applications is the key to gaining a competitive edge. That’s why when you call us, we respond with speed and a sense of urgency. We focus all of our resources on helping your business reach new heights:
From the moment you choose Chase as your partner, you’re supported not only by a technically-skilled sales team, but technical service and application development engineers as well. We can simplify the most complex material selection and application development processes, and guide you toward streamlined manufacturing processes and improved efficiency.
We distribute materials directly from our strategically located warehouses, allowing us to tailor our shipping schedule and value-added service offerings to your unique needs. By double- and triple-sourcing materials, we’re able to recommend quality solutions that help our customers manufacture superior applications at a cost-effective price point. We also offer a full line of value-added services comprehensive enough to meet the unique needs of our customers:
When you become a Chase Plastics customer, you’re backed by an award-winning team. Empowered with extraordinary capabilities and state-of-the-art tools, our dedicated account teams – comprising sales, technical service, application development, customer service, credit and supply chain management professionals are with you from day one to ensure you’re supported by specialists throughout the value chain.
To learn more about how we can help transform your products from resin to reality, click here or Contact us, to see how Team Chase can help you exceed your business goals!
Learn more about us here or visit our Facebook page.