Chase Plastics celebrates 25 years of outrageous customer service

Clarkston, Mich., June 6, 2017 – As businesses evolve and industry mergers occur, milestone anniversaries can be a rare occasion – however, this isn’t the case for Chase Plastics. This June, Chase Plastics commemorated 25 years of success, partnerships and outrageous customer service — all factors that helped the Company redefine resin distribution over the past two decades.

At a celebratory event at Michigan’s premiere resort, The Amway Grand Hotel, Chase team members gathered June 2nd-5th to celebrate the Company’s storied history and bright future as a top-ten leader in the industry: an achievement that Chase Plastics’ CEO, Kevin Chase attributed directly to relationships built from providing exceptional customer service. “Our hallmark ‘outrageous service’ has helped to shape this company. It, along with our culture, has been the foundation for our partnerships and the cornerstone of our success.” In 1992, Kevin and Carole Chase set out with a $2,500 investment and a mission that still stands today: to fill a need for plastic processors with quality specialty, engineering and commodity thermoplastics for small- to medium-sized applications with phenomenal customer service.

Named as Plastics News’ #1 Best Places to Work in 2016, it’s evident that Chase invests in, and values, their 122 employees, or as they like to call them, their “#1 Asset.” “Our team is the best in the industry. They’re passionate about serving our customers,” said Human Resources Director, Gustina Sell. “And we’re passionate about equipping them with resources that empower them and promoting from within.”

Over the course of the three-day anniversary celebrations on the tail end of their International Sales Meeting, the emphasis on service and teamwork remained in the forefront. Team building exercises included mixology competitions at the Grand Rapids Market, outdoor activities at the Grand Rapids Treetop Adventure Park and John Ball Zoo, and an excursion to the Frederick Meijer Gardens. Topping off the event, distinguished guests and employees enjoyed the grand Anniversary Gala dinner followed by live entertainment from Detroit-based country singer Gary Garris.

About Chase Plastics
Chase Plastics is a stocking distributor of more than 6,400 varieties of specialty, engineering and commodity thermoplastics from the industry’s leading manufacturers and global suppliers. Ranked as one of the top 10 engineering U.S. plastics distributors, Chase Plastics is Redefining Resin Distribution ® with an approach to business that puts customer needs first.

The Company, formed in 1992, surrounds customers with an industry-leading portfolio of value-added services delivered by skilled sales professionals and dedicated teams of technical and application development engineers and more – all of whom guide the material selection, application development and manufacturing processes. The company’s unmatched level of dedicated support, together with blending, repacking, inventory management and logistics services via a network of distribution and sales locations throughout North and Central America, is singularly focused on helping customers boost efficiencies and profitability.

Based in Clarkston, Michigan, Chase was founded by Kevin and Carole Chase, who serve as the Company’s president and vice president, respectively. Learn more about Chase and its commitment to providing outrageous customer service at ChasePlastics.com

Resin execs talk heroes, from Silent Cal to the ‘great communicator’

History was in the air last week at the Plastics News Executive Forum.

Speakers and panelists were asked to identify their favorite historical figures. The members of the resin distribution panel that I had the honor of moderating made some great choices, but time limits at the event required me to shorten their explanations of why they made their choices.

So let’s give them the chance to more fully explain…

To read more, click here.

Solvay Specialty Polymers Names Chase Plastics as Newest Distributor of Algoflon® L and Polymist® PTFE Micronized Powders

Alpharetta, Ga. – Dec. 15, 2016 —Solvay, a leading global supplier of specialty polymers, announced today that it has appointed Chase Plastics Services, Inc., a leading stocking distributor of more than 6,400 specialty and engineering thermoplastics, as its newest North American distributor of Solvay’s Algoflon® L and Polymist® PTFE Micronized Powders. This family of polytetrafluoroethylene (PTFE) additives was specially developed to enhance the processing and end-use performance properties of host products and base resins.

To read more, click here.

Chase Plastics Redefines the Giving Season

CLARKSTON, Mich., Dec. 8, 2016 /PRNewswire-iReach/ — While this season of giving is a time for many to share their support, the weeks ahead are no different for Chase Plastics and their employees. This year alone, Chase employees have participated in multiple charitable causes ranging from Food Drives to No Shave November in support of prostate cancer awareness. With several philanthropic efforts taking place at any given time throughout the year, employees are not only committed through time and donations but the lasting connections they make while helping others.

To read more, click here

Introducing Chase Plastics de Mexico

July 21, 2016 – Plastics Today Chase Plastic Services has announced the establishment of a subsidiary, Chase Plastics de Mexico, in Queretaro. The company has served customers in Mexico for more than a decade, but it has decided it can better serve plastics processors and OEMs in Mexico by providing locally based customer service and a comprehensive product line of specialty, engineering and commodity thermoplastics. Read Plastics Today to learn more.

Chase Plastic Services, Inc., Forms Chase Plastics de Mexico, S. de R.L. de C.V.

Subsidiary Dedicated to Delivering “Outrageous” Level of Customer Service to Plastics Processors and OEMs in Mexico

Clarkston, Mich. (July 21, 2016) – Chase Plastic Services, Inc. announces the formation of Chase Plastics de Mexico, a subsidiary located in Queretaro, Mexico. The new company is dedicated to delivering Chase Plastics’ “outrageous” level of customer service and a comprehensive product line of specialty, engineering and commodity thermoplastics to plastics processors and OEMs with operations in Mexico.

“Although we’ve serviced customers in Mexico for over a decade, we’ve seen a growing number of companies who demand the kind of customer service and support that Chase Plastics is known for throughout the industry on a local level,” said Chase Plastics Vice President of Sales, Alan Arduini. “By forming Chase Plastics de Mexico, we’re better positioned to meet the demand in Mexico for responsiveness, extensive materials knowledge and application expertise. This is a win-win for companies in Mexico and Chase as we continue to grow together.”

Mexico City native and newly named Chase Plastics de Mexico Business Development Manager, Gilberto Granados, leads the new company along with Chase Plastics’ veteran and Southwest Regional Sales Manager William Guenveur. Granados and Guenveur will work alongside a team of technical service/application development engineers and technical sellers who are committed to helping customers source the right materials for their plastic part design development process – ultimately contributing to increased efficiencies, continued growth and profitability. Chase Plastics de Mexico also includes a network of warehouses in Mexico that work in concert with Chase Plastics’ new Central Distribution Center in South Bend, Ind., to ensure prompt delivery of materials, in turn, allowing customers to meet competitive market demands.

“I’m very excited about the opportunity to guide the growth of Chase Plastics de Mexico,” said Granados, a 29-year plastics industry veteran who holds an Industrial Chemical Engineering degree from Instituto Politecnico Nacional and a Master of Business Administration from Universidad La Salle. Before joining Chase, Granados served as a product manager for a major resin distributor. “I’m even more excited to demonstrate to an increasing number of customers in Mexico how our highly talented and experienced team, backed by a strong base of quality global suppliers, is there for them. It’s all about helping them succeed.”

Granados’ experience and leadership skills are true assets for the company’s customers in Mexico, according to Guenveur. “Time and again over the course of nearly 30 years, Gilberto has delivered value to companies in Mexico who needed creative solutions to address their material needs and business requirements,” Guenveur said. “His experience and dedication to putting the needs of customers first will help customers get the job done, and also enhance Chase Plastics’ reputation as a go-to supplier of specialty, engineering and commodity thermoplastic resins.”

The Chase Plastics de Mexico announcement follows news in June of Chase Plastics’ completion of its headquarters build-out and its new 126,000-square-foot Central Distribution Center, marking a total investment of $7.3 million to support continued growth.

About Chase Plastics
Chase Plastics is a stocking distributor of more than 6,400 varieties of specialty, engineering and commodity thermoplastics from the industry’s leading manufacturers and global suppliers. Ranked as one of the top 10 plastics distributors in the United States, Chase Plastics is Redefining Resin Distribution® with a business approach that puts customer needs first.

The company, formed in 1992, surrounds customers with an industry-leading portfolio of value-added services delivered by skilled sales professionals and dedicated teams of technical and application development engineers and more – all of whom guide the material selection, application development, and manufacturing processes. The company’s unmatched level of dedicated support, together with blending, repacking, inventory management and logistics services via a network of distribution and sales locations throughout North and Central America, is singularly focused on helping customers boost efficiencies and profitability.

Based in Clarkston, Mich., Chase was founded by Kevin and Carole Chase, who serve as the company’s president and vice president, respectively. Learn more about Chase and its commitment to providing outrageous customer service at ChasePlastics.com.

Chase Plastics Promotes Devin Fuller to Regional Sales Manager in Mid-Atlantic/Northeastern United States

Chase Plastics Services, Inc., a leading stocking distributor of more than 6,400 specialty, engineering and commodity thermoplastics, announced the promotion of Devin Fuller to Regional Sales Manager for the Mid-Atlantic/Northeast region of the United States. In his new position, Fuller will lead a region of four sellers in Chase Plastics’ ongoing commitment to deliver an “outrageous” level of customer service to plastics processors throughout the New England region, while also directly calling on select customers.

“In the past eight years, Devin has demonstrated time and again the ability to expertly guide customers through the material selection process, allowing them to focus on efficiently and profitably delivering parts and products to win in the marketplace,” said Chase Plastics Vice President of Sales Alan Arduini. “In short, he’s a valuable asset to the team and we’re excited to promote him to this important position and have him lead a territory that is vital to our continued growth.”

Fuller replaces Adam Paulson, who now serves as Chase Plastics vice president. Prior to his new position, Fuller served as a Senior Account Manager for the Northeast and Midwest regions. A Clarkston, Mich., native, Fuller joined Chase Plastics after he attended Northwood University and received a dual degree in international business and business management.

“I’m thrilled to accept this position in this key region, especially given the fantastic growth opportunity it represents and the relationships we’ve forged with customers throughout New England. We have a great team of highly skilled sales professionals and engineers who bring the concept of ‘outrageous’ customer service to life each and every day,” said Fuller. “I look forward to working with the team and elevating the level of service our customers deserve and have come to expect from Chase Plastics.”

Chase Plastics Expands Technical Service and Application Development Team

Chase Plastics is excited to announce two changes to its technical service and application development support team on the East Coast – enhancing its ability to provide customers with an outrageous level of customer service.

The changes include the addition of David Hoover, technical service and application development engineer, to the team. With more than 22 years of experience in plastic product design, engineering, processing and validation, Dave is an invaluable resource as Chase Plastics continues to develop innovative ways to serve its customers.

“In addition to providing ongoing technical and application support to existing programs, Technical Service Engineer/Application Development Engineers (TSE/ADEs) also work alongside our technical sellers and customers to source the right product for their application early in the process, slashing time and cost out of the production cycle while minimizing failures,” said Doug Wright, regional sales manager. “Dave has a proven track record in providing solutions throughout the value chain and brings a wealth of knowledge to processors on the East Coast. We’re confident his abilities and customer-focused approach will guide processors to improved manufacturing productivity and further elevate the level of ‘outrageous service’ were known for.”

Dave is a central Pennsylvania native and has a bachelor of science degree in plastics and polymer engineering technology from the Pennsylvania College of Technology. He will be based out of Williamsport, PA.

“I’m looking forward to meeting our customers, learning about their business challenges and bringing valuable solutions to address their material and processing needs,” said David. “Through the dedicated team assigned to them at Chase Plastics, we will work diligently to ensure that they stay ahead of the competition.”

Chase Plastics also recently located technical service and application development engineer Jason Merkle to improve its reach, flexibility and responsiveness to our customers across the Southeast. Jason will be based in Charlotte, NC, and has a wide range of field expertise and knowledge in all aspects of material selection and plastic molding. He holds an associates and bachelor of science degree in plastics engineering technology from Ferris State University and a master’s degree in plastics engineering from the University of Massachusetts Lowell.

“Jason has been with Chase Plastics for more than four years and continues to demonstrate his technical expertise by consistently providing successful material solutions to customers from the more than 6,400 varieties of specialty, engineering and commodity thermoplastics we have to offer,” said Wright. “He has an innate ability to work hand-in-hand with both our technical sellers and customers to evaluate materials and/or issues and resolve them effectively, either by tweaking the process or recommending an alternative material that eliminates failures while improving their bottom line.”

Jason is a Michigan native but coincidentally was born in Charlotte and spent the first six years of his life there. While his previous territory was the East Coast, he also served customers in the South and Southeast. This move will allow him to be more centrally located, available and focused on those customers.

“I am thrilled to move to the Southeast, and excited to step up to the plate on the challenges and opportunities that our dedicated customers face in the region,” said Jason.” I look forward to growing our high level of technical support and partnering with customers to find customized solutions for every application.”

To learn more about Chase Plastics’ Technical Service capabilities, visit http://chaseplastics.wpengine.com/technical-expertise/.

Chase Plastics Celebrates Completion of Headquarters Expansion & New Central Distribution Center

June 10, 2016

Chase Plastics marked the completion of its headquarters facility build-out in Clarkston, Mich., and the opening of its new 126,000-square-foot Central Distribution Center in South Bend, Ind. The $7.3 million combined facilities investment is a testament to Chase’s continued growth and positive business outlook, driven by its commitment to providing “outrageous” levels of service excellence from one of the industry’s most talented and customer-centric teams.

“Our strong growth over the past 24 years is based on teamwork and a business model predicated on highly motivated and very knowledgeable employees who put customer needs first,” said Chase Plastics President Kevin Chase at a ribbon-cutting ceremony in Clarkston. “All of us at Chase are extremely proud of the achievement that today represents, and the solid foundation this continues to build for the future of our customers, our company and employees, and the communities in which we live and do business.”

Headquarters footprint doubled

The expanded Clarkston, Mich. headquarters which employs 63 people, doubles the company’s footprint to accommodate projected future growth. Besides its executive offices, the headquarters facility houses Customer Service, Sales Administration, Purchasing, Product Management/Supplier Development, Logistics, Accounting, Credit, Business Process and Human Resources.

A contemporary, open and collaborative first-floor workspace is the cornerstone of the $1.3 million build-out. Designed to bring the interactive teams of customer service, purchasing, product management and technical support closer together, the new environment provides the collaboration and idea-sharing spaces needed to foster innovative solutions that customers need to remain competitive in today’s market.

According to Chase Plastics Operations Manager Laura Goik, “Success always starts with our team members. This has been a guiding principle since the company’s inception and continues to drive our efforts to provide a world-class work environment today. Our goal is to nurture and support our culture, promote team building and collaboration, and make Chase a great place to work.”

It’s a philosophy that led to Chase being named by Plastics News as the No. 1 Best Place to Work in 2016, an award that is based in part on input from its 113 employees corporate-wide.

Central Distribution Center strengthens responsiveness

In addition to its headquarters build-out, Chase marks the opening of its new South Bend, Ind. Central Distribution Center, located at 5245 Dylan Drive. The operation serves as a centralized distribution hub, leveraging a network of 35 public warehouses to deliver materials where and when needed throughout North and Central America.

The $6 million state-of-the-art, 126,000-square-foot facility bolsters Chase’s ability to achieve 99.2 percent on-time shipping, with most orders delivering to the customer the next day. The new warehouse is centrally located in South Bend’s main freight hub, allowing for the latest shipping cut-off times available. It also has expanded bulk material management capacity, doubled the number of loading docks, an integrated modern racking system and broader packaging and storage capabilities. Additionally, the operation incorporates wireless warehousing using a high-speed fiber-optic infrastructure that provides lightning-fast data transfer with virtually unlimited bandwidth.

While customers rely on Chase’s extensive materials knowledge and application expertise, speed is increasingly important. “Our customers look to us to get them needed materials as quickly as possible to maintain their own production schedules and meet delivery commitments to their customers,” says Chase Plastics Business Process Manager Bob Hoff. “The new distribution center, coupled with our staff of logistics experts, enhances our ability to come through for customers. In short, it builds on Chase’s legacy as a trustworthy company that walks the walk when it comes to outrageous service.”

The company has plans to continue to grow and expand in order to maximize efficiencies and accelerate its superior service capabilities and offerings to even more customers. Added Kevin Chase, “As we evolve to reach new heights for our customers, we are truly excited for the road ahead. Behind an unwavering commitment to customers everywhere, we look forward to continuing in our ability to bring “outrageous” customer service to our current customer base while growing our roster of customers across the thermoplastics processing industry.”

 

clarkston-ribbon-cutting

Clarkston Ribbon Cutting: Pictured from left to right, Laura Goik, Operations Manager, Carole Chase, Vice President, and Sherry Cudd, Executive Assistant, ceremoniously unveil the Chase Plastics headquarters build-out in Clarkston, Mich.

south-bend-ribbon-cutting

South Bend Ribbon Cutting: Leaders from Chase Plastics unveil the new 126,000-square-foot Central Distribution Center in South Bend, Ind. Pictured from left to right: Eric Walters, Regional Sales Manager, Alan Arduini, Vice President of Sales, Doug Wright, Regional Sales Manager, Kevin Chase, President, Jeff Shutz, Regional Sales Manager, and Adam Paulson, Vice President.

south-bend-ribbon-cutting-02

South Bend Ribbon Cutting 2: Chase Plastics President Kevin Chase and leaders from the Chase team cut the ribbon to launch the new Chase Plastics Central Distribution Center in South Bend, Ind. Pictured from left to right: Kevin Chase, President, Bob Hoff, Business Process Manager, Mike Hall, Warehouse Manager, and Rich Smith, Controller.

Chase Plastics' Clarkston expanded headquarters.

Chase Plastics Clarkston Headquarters: The Chase Plastics headquarters in Clarkston, Mich. pictured at build-out completion.

 

About Chase Plastics

Chase Plastics is a stocking distributor of more than 6,400 varieties of specialty, engineering and commodity thermoplastics from the industry’s leading manufacturers and global suppliers. Ranked as one of the top 10 engineering U.S. plastics distributors, Chase Plastics is Redefining Resin Distribution® with a business approach that puts customer needs first.

The company, formed in 1992, surrounds customers with an industry-leading portfolio of value-added services delivered by skilled sales professionals and dedicated teams of technical and application development engineers and more – all of whom guide the material selection, application development, and manufacturing processes. The company’s unmatched level of dedicated support, together with blending, repacking, inventory management and logistics services via a network of distribution and sales locations throughout North and Central America, is singularly focused on helping customers boost efficiencies and profitability.

Based in Clarkston, Michigan, Chase was founded by Kevin and Carole Chase, who serve as the company’s president and vice president, respectively.

Eimo Receives Impact Award from State of Michigan and Michigan Works!

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On April 27, 2016 during a presentation in Lansing attended by roughly 150 people including many state representatives, 24 Michigan companies were recognized for their commitment to creating “more and better jobs in communities across the state”. The ceremonies were sponsored by Michigan Works!

“With employers like Eimo Technologies, Michigan’s future couldn’t be brighter!” said Brandt Iden, State Rep.

“On behalf of the state of Michigan, I would like to thank you for your dedicated service and congratulate this year’s deserving honorees. I am confident that your continued efforts to build a skilled and adaptable workforce in Michigan will positively impact our state for years to come.” – Rick Snyder, Governor

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“The achievements honored through this year’s awards demonstrate what’s best about Michigan. Innovation, hard work, and a can-do spirit are the hallmarks of our state and its people – and the characteristics of each of this year’s honorees. – Charlotte Mahoney, chairperson, Michigan Works!

Eimo was cited by the state for:
– using STTF funding to provide “scientific injection molding” training to train 29 incumbent workers and on-the-job training for 47 new employees
– investing $8.8 million in the construction of a new production facility in Vicksburg which will create 50 new jobs

Eimo continues to place a high value on our “Strengthen Our Workforce” initiative. As one example we held a Quality Leadership session attended by over 100 key Eimo people on Saturday, April 23 at Vicksburg High School. Lessons of the day included the importance of winning and success in the workplace, the power of positive energy, and making Eimo the best place to work. Eimo also donated an injection molding machine and EDM machine to Vicksburg High School for the Computer Aided Manufacturing class. Investing in young people by creating internships and promoting manufacturing as a career through partnerships with local educational entities such as VHS and KRESA is another important Eimo initiative.