To our valued customers and suppliers,
President Trump recently declared a state of emergency and public health emergency amid the growing number of COVID-19 coronavirus outbreaks in the region. As a precaution to keep our employees and their families as safe as possible, effective Monday March 16, 2020, Chase Plastics has implemented a plan to allow our team to work remotely for the next 2 weeks, at minimum. This decision was made to ensure the health and safety of our team, as well as to do our part as a private business to help thwart the advance of this virus.
Chase Plastics’ Business Continuity Team has been planning for this situation, or an unexpected event, for decades. We are prepared. Our employees are set up technologically to continue to deliver the Outrageous Customer Service that you have come to expect from Chase Plastics.
Chase Plastics has been in constant contact with our supply base to ensure that there has not been a disruption in supply of the thermoplastic resin that we distribute. To date, we have confirmed that none of our products are currently directly affected by the coronavirus outbreak in any of the affected countries.
We have recently experienced some extensions, up to two weeks, on lead-times from our suppliers with manufacturing locations in Asia Pacific and Europe due to logistical limitations. As a stocking distributor, Chase Plastics is making the necessary internal adjustments to our stocking levels, plus proactively notifying customers individually on any lead-time extensions.
Additionally, we are working extremely close with our warehousing and logistical networks to ensure that our customers deliveries arrive on time, as expected. To date, we have not experienced disruptions; however, we will continue to manage with our supply chain partners.
We continue to monitor the latest and most accurate information on this virus through the Centers of Disease Control (CDC). We will remain in constant communication with our supply base and will proactively notify our valued customers of any potential or expected disruption in supply or extended lead-times.
If you have any questions or concerns, please do not hesitate to contact your Chase Plastics’ Account Manager or Service Specialist.
Thank you in advance,
Vice President of Operations