Dear Valued Customer,
Yesterday, Chase Plastics’ leadership was notified that DSM Engineering Plastics will not be renewing our distribution contract. To clarify DSM’s press release (attached), please see their termination letter below. We will continue to fulfill our contractual obligations with DSM Engineering Plastics throughout the remainder of our existing agreement and will continue to be an assured source of supply until May 4, 2020.
Chase Plastics has had an excellent 23-year track record of growth with DSM Engineering Plastics, and we are currently their largest stocking distributor in North America. Our commitment to you is to ensure a smooth transition to DSM direct or another channel. Your account manager will be in contact with you to discuss how your business will be affected by these changes.
As your trusted distribution partner, we have worked with you to ensure that your needs are met through our dedicated staff, extensive North American warehousing network, flexible inventory management programs, quick response, and on-time delivery options. Through the transition ending May 4, 2020, we are more committed than ever to support your business.
Once again, thank you for your partnership and for choosing Chase Plastic Services to fulfill your product needs. We look forward to continuing to provide quality products and the high level of service your business has come to expect from Chase Plastics.
Sherry Cudd, Advertising and Marketing Manager